To settle the debate, New Idea Food spoke to Coles and were informed that they’d recently relaunched their Coles Hot Roast Chicken Promise - and it’s great news for shoppers.
Despite rumours to the contrary, the supermarket spokesperson has confirmed that the policy is available in all stores, to all shoppers, across the whole of Australia.
No exceptions and no rules about having to have signs showing - it’s available in all Coles supermarkets.
The spokesperson said: ‘We know customers love to get their hands on our delicious hot roast chickens, so for customers who aren’t able to purchase one at the time they want within the period specified in-store, we can provide them with a voucher for a free hot roast chicken.’
Good to know! So if you see an empty hot roast chicken display at your local Coles, you’re within your rights to ask the Deli or Service Desk for a free voucher.