Says KFC CEO Nikki Lawson: ‘Just a week ago no-one knew what ‘social distance’ was, now we all know how important it is. So, from Wednesday 18 March, we’ve chosen to temporarily close our dining room seating and get everyone to use our drive-thru, takeaway or get KFC home-delivered.
She adds: ‘In difficult times, it’s the little things that make us feel normal – like enjoying your favourite meal. Which is why KFC have been working so hard to keep our kitchen open, no matter what happens with COVID-19.’
KFC says they’ve also stepped up their efforts to keep stores as clean as possible.
‘KFC have always held ourselves to the highest possible standards of cleanliness – this is more important than ever,’ the CEO says.
‘Every KFC staff member is getting special COVID-19 training and we’ve already introduced extra cleaning of surfaces. Importantly, and in line with expert advice, all staff will be washing their hands even more frequently (above industry standards) – even if they’ve had no outside contact.
‘We have plenty of options for contact-free order and pick up. Many customers are already using our App and cashless payment options. Our delivery partners, Menulog and Deliveroo, are also offering contact free service. But even if you prefer cash you’ll still be safe – your server will be sanitising their hands after every transaction.’
The extreme measures less than a week after KFC were forced to close a Brisbane store after a staff member tested positive for the coronavirus.