He writes: ‘To continue to allow everyone the opportunity to purchase staple items, we will be implementing a couple of further changes throughout our stores.
‘From Saturday we will limit the purchase of pasta, flour, dried rice, paper towels, paper tissues and hand sanitisers to 2 items per customer. We will also be introducing some additional limits on certain items in each store. These can vary between stores, so please visit your local Coles for more information.
‘From today we will be temporarily suspending our change-of-mind refund policy to discourage over-purchasing. If you have already purchased additional items you no longer want, please look at donating them to community organisations or neighbours who have been struggling to purchase them during this time.’