While it’s clear to many that it’s a hoax, the fact that the messages are coming from the same number that is sending authorised messages to customers about upcoming deliveries has caused great confusion. And it's lead to some falling victim to the scam.
‘I can’t believe I fell for it,’ said one. ‘But I always get messages from that number about my Woolies deliveries so thought it was legit. I feel so stupid.’
Said another on Facebook: ‘Hey Woolworths, how am I getting messages about lottery wins from the same number that’s telling me when my groceries will be delivered. Is this a scamm?’
Added a third: ‘I think I just got caught in a scam, but I don’t understand how you can both be sending me messages from the one number? I have 10 messages about online orders and then this one about a prize to claim. I thought it was real.’
Woolworths suggests all customers head to their website to learn more about current scams currently targeting their customers.
At present, New Idea Food believes there are at least three major scams that customers should be particularly vigilant of:
1. Woolworths Club
A unauthorised Facebook page has been set up to look exactly like the supermarket giant, encouraging shoppers to comment and share to their friends in order to win groceries. Thousands have fallen for this scam already.
2. Free voucher for participating in a Lottery/survery
This text sees shoppers targeted via text and told that they’ve won prizes and or vouchers as a result of completing a recent survey. The message often appears to have come from a Woolworths number, however this is not the case.
3. Hoaxes that name your friends and or families
Another scam offers up names of friends, families or locals in your area who’ve already won, as a way to give the hoax more legitimacy. This too is a scam and must be avoided.