Says a Woolworths spokesperson: ‘We know the vast majority of our customers do the right thing at self-serve checkouts. We're trialling security measures at Gregory Hills for those that don’t.’
But it seems the move hasn’t gone down well with some shoppers.
‘The camera was right in my face, I felt a bit uncomfortable,’ one customer told 7 News.
But according to the TV report, the cameras in the store are currently not being monitored and serve only as a warning that staff are on the lookout for dishonest shoppers.
‘We know that simply informing customers that they are bring watched or monitored can actually curb deviant behaviour,’ explains Dr Billy Sung from Curtin University.
Coles have also introduced ‘iPad-sized’ cameras in nine stores to deter would-be thieves, with a spokesperson adding that ‘the large majority of our customers do the right thing, it’s not fair that a small number of people get away with doing the wrong thing.’
So if you’re thinking of scamming the system, remember – you’re still being watched, even if there might not be anyone behind that screen!
This story originally appeared on New Idea and was written by Matthew Denby.