On their website, Woolworths writes: ‘We’ve launched a new reusable bag in our stores called the Bag for good™. It’s yours to use again and again, and if it ever gets damaged, we’ll replace it for free no matter when you bought it from us.
‘Simply bring your damaged bag to the Customer Service desk in any of our stores and we’ll swap it for a new one. We’ll even recycle your old one so it can keep doing good.’
The policy has learnt praise from shoppers, who’ve taken to social media to commend Woolworths.
‘I’ve never noticed this! Good on you, Woolies!’ said one. Added another: ‘This makes me feel better about spending a dollar on bags from now on.’
Said a third: ‘Oh ok, I work there and I didn't even know this LOL.’
But in another twist, another user revealed that the policy works on other Woolworths bags also.
‘Works on their freezer bags too, well it has for me,’ said another online user. ‘I have had 2 tear from being overloaded, and they just swapped them straight over :)’
Good to know!