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Woolworths shopper’s shock after being charged $6 just to cut up their BBQ hot chook

‘Has anyone else come across this?’ - by Amy Sinclair
  • 31 Dec 2019

A Woolworths shopper has sparked social media debate after claiming that they were charged $6 to cut their $10 hot roast chicken into quarters. 

Sharing on a community Facebook page, a user wrote: ‘A family member was in Woolworths today to buy a cooked chook and was told that it would cost $16 instead of $10 if she had it cut. Just wondering if anyone else has come across this?’

Woolworths shopper’s shock after being charged $6 just to cut up their BBQ hot chook

The post was shared onto Woolworths Facebook page by another shopper, keen to hear whether this was in fact true. 

But while Woolworths replied to the post saying they were ‘sorry’ and would investigate the extra charge, the spokesperson didn’t clarify whether customers should expect to be charged extra for having their chooks cut up in the future. 

Regardless, the post sparked furious debate online - with one shopper saying the extra charge is to be expected.  

‘I didn't say it is fair, all I'm saying is you shouldn't be surprised!’ the customer said. ‘I've had one cut in half before and has cost me more. It's a service fee which being holiday time can tend to more expensive yet again. For example go to a resteraunt and order a bottle of wine, they'll charge you a corkage fee on top just for them to open it!’

Others claimed they had had their chickens cut in store during recent times and weren’t charged extra. 

Said a shopper: ‘There is no charge. I had 6 chickens cut into 6 pieces for no extra charge.’

Added another: ‘Something very wrong there because there isn’t an extra charge to cut chickens up.’

Another shopper agreed that clarification is needed. 

‘I have never been charged for this and I know a lot of elderly people who have never been charged just to get their chicken cut up for them,’ said another shopper. ‘If there is a charge then Woolworth's should be informing their customers.’

New Idea Food has approached Woolworths for comment. 

Amy Sinclair
Amy Sinclair
Amy Sinclair is a contibutor for New Idea Food.

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