‘Will be doing our shopping from the Coles ... as they don't have a problem with packing any reusable bag.’
Woolworths were quick to respond to the man’s claims, again denying that Coles bags weren’t welcome in stores and promising to follow up with the store in question.
Said the spokesperson: ‘We're sorry to hear this and our team is instructed to pack our customers' shopping into any bag they bring in-store. As we're always working hard to ensure that our team members are polite and professional this certainly isn't what we want you to experience.
‘Thanks for bringing this to our attention and we've shared your feedback with the store management team ... to ensure further training is made where needed. We apologise for any inconvenience caused.’
Woolworths has since confirmed to New Idea Food that all bags are welcome in store, as long as they're clean and hygienic.